• Introduction
  • User interface
  • Ease of use
  • Features
  • Cost
  • Summary

MATRIX vs. UpsideLMS


MATRIX is a world-class, award-winning LMS for use by businesses. The platform is known for its easy-to-use and beautiful user interface, comprehensive set of innovative features, and pricing that provides great value for money. With MATRIX it's easy to create great courses that learners will enjoy anytime, everywhere.

MATRIX is a product of CYPHER LEARNING, which also provides a similar LMS for use by schools and universities called NEO. Both NEO and MATRIX are used by over 20,000 organizations, support 40+ languages, and have millions of users.

UpsideLMS, by Upside Learning, is a cloud-hosted LMS for use by small businesses, training companies, and enterprises.

MATRIX Business portal

User interface

The MATRIX interface is a modern, responsive design that looks sharp and automatically adjusts based on the type of device. It provides attractive tile-based dashboards for students, instructors and administrators, a graphical course catalog, as well as simple pop-out navigation. It provides rich content authoring as well as a visually attractive way to create and organize module material.

The UpsideLMS interface is fairly easy to use, but not as graphical as the MATRIX interface. There are no tile-based dashboards, no graphical course catalog, the user interface is only responsive for learners, and UpsideLMS doesn't provide native mobile apps.

MATRIX Learner dashboard

Ease of use

MATRIX is very intuitive and easy to use. In addition, it includes an online help center, with videos, getting started guides, and searchable help content. MATRIX also has a rapid response support forum where staff members typically respond to questions within 15-30 minutes during business hours.

UpsideLMS is quite easy to use and offers support via email or phone.

MATRIX Help center


MATRIX provides the range of functionality you'd expect in a modern LMS, such as support for courses (instructor led, blended, and self-paced), integrated e-commerce functionality, graphical course catalog, beautiful module layouts, gamification, rules engine, learning paths, drip content, a customizable portal, web conferencing, collaboration tools, curricula and proficiencies, resources catalog, and more.

MATRIX integrates with a wide variety of systems, including G Suite, Google Drive, Calendars (iCal), Turnitin, PayPal, Stripe,, Salesforce, Zapier, xAPI, Single sign-on with Office 365, OneDrive, GoToMeeting, Zoom, and WebEx. We support industry standards such as SCORM, Common Cartridge Format, LTI, Equella, QTI, LDAP, and SMTP/POP3.

UpsideLMS provides a smaller feature set. There aren't built-in content authoring tools for creating your own courses, which means users have to import all courses and there are no engaging features like gamification.

Here is a list of the features included with MATRIX that are not supported by UpsideLMS:

  • Built-in content authoring tool
  • Graphical course catalog
  • Course templates and content synchronization
  • Graphical dashboards for learners, instructors and admins
  • Gamification
  • Learning paths
  • Curricula and proficiencies (learning outcomes)
  • Beautiful organization of modules and sections
  • Trash can for restoring deleted items
  • CCF (Common Cartridge Format for course import/export)
  • Full-screen modern customizable portal
  • Customizable visitor portal
  • LTI (Learning Tools Interoperability)
  • CCF (Common Cartridge Format for course import/export)
  • QTI for question bank import/export
  • Integration with your own email server
  • Rules engine
  • Drip content
  • Built-in Help Desk
  • Support for 40+ languages
  • Mobile apps for iOS and Android
  • Google Drive integration
  • Single sign-on with G Suite and Office 365
  • Integration with 400+ apps via Zapier

MATRIX Course catalog


MATRIX plans range from $129/month (yearly billing) for 50 active students, to $13199/month for 20,000 active students. There is a discount for yearly billing. There are no setup fees, cancellation fees, storage fees, bandwidth fees, support fees, or other hidden costs.

UpsideLMS has a similar price range, with the mention that for almost the same price MATRIX provides a significantly larger feature set.

MATRIX Course page


MATRIX is a more attractive, more comprehensive, and easier-to-use LMS than UpsideLMS.

MATRIX is an LMS with a rich set of features that are very useful for businesses and make it easy to deliver online training to your employees and clients.

This presents a comparison of the most important features of MATRIX and UpsideLMS. If you require additional information on MATRIX, please contact us.


This comparison paper was written in April 2016 based on publicly available documentation on both vendor's sites. It was prepared as a guide and is not intended to be exhaustive. The comparison information is for guidance only and does not constitute any contractual representation, warranty or obligation on our part. Liability for errors, omissions or consequential loss is expressly disclaimed.

Since pricing and features can change rapidly, we do not represent that this information is up-to-date, and we encourage you to get the latest information directly from the vendor's web site. If you find any information in this comparison guide to be inaccurate, please contact us with details and we will correct the information within 72hrs.