• Introduction
  • User interface
  • Ease of use
  • Features
  • Cost
  • Summary

MATRIX vs. ExpertusONE


MATRIX is a world-class, award-winning LMS for use by businesses. The platform is known for its easy-to-use and beautiful user interface, comprehensive set of innovative features, and pricing that provides great value for money. With MATRIX it's easy to create great courses that learners will enjoy anytime, everywhere.

MATRIX is a product of CYPHER LEARNING, which also provides a similar LMS for use by schools and universities called NEO. Both NEO and MATRIX are used by over 20,000 organizations, support 40+ languages, and have millions of users.

ExpertusONE is a cloud-hosted LMS for larger businesses. ExpertusONE delivers an LMS that enables adoption, speeds compliance and improves training effectiveness for learners, partners and customers alike.

MATRIX Business portal

User interface

The MATRIX interface is a modern, responsive design that looks sharp and automatically adjusts based on the type of device. It provides attractive tile-based dashboards for learners, instructors and administrators, a graphical course catalog, as well as simple pop-out navigation. It provides rich content authoring as well as a visually attractive way to create and organize module material.

The ExpertusONE has an easy to use interface, but not quite as graphical, it's mostly based on filter search, and there isn't a noticeable difference between the learner, instructor, and admin view.

MATRIX Learner dashboard

Ease of use

MATRIX is very intuitive and easy to use. In addition, it includes an online help center, with videos, getting started guides, and searchable help content. MATRIX also has a rapid response support forum where staff members typically respond to questions within 15-30 minutes during business hours.

ExpertusONE is quite easy to use. It also includes an online help center with screenshots, brochures, FQA, and email / phone support.

MATRIX Help center


MATRIX provides the range of functionality you'd expect in a modern LMS, such as support for courses (instructor led, blended, and self-paced), content authoring, integrated e-commerce functionality, graphical course catalog, beautiful module layouts, gamification, rules engine, learning paths, drip content, a customizable portal, web conferencing, collaboration tools, curricula and proficiencies, resources catalog, and more.

MATRIX integrates with a wide variety of systems, including G Suite, Google Drive, Calendars (iCal), Turnitin, PayPal, Stripe,, Salesforce, Zapier, xAPI, Single sign-on with Office 365, OneDrive, GoToMeeting, Zoom, and WebEx. We support industry standards such as SCORM, Common Cartridge Format, LTI, Equella, QTI, LDAP, and SMTP/POP3.

ExpertusONE provides a similar feature set to MATRIX. On the downside the catalog shows text and descriptions - common in the industry, but no pictures and it doesn't come with a built in course creation tool.

Here is a list of some of the features included with MATRIX that are not supported by ExpertusONE:

  • Graphical visitor portal
  • Built-in authoring tool
  • Graphical course catalog
  • Customized graphical learner dashboard
  • Rich set of assessment types such as essays and discussion assignments
  • Beautiful organization of modules and sections
  • Trash can for restoring deleted items
  • CCF (Common Cartridge Format for course import/export)
  • Drip content

MATRIX Course catalog


MATRIX plans range from $129/month (yearly billing) for 50 active students, $809/month (yearly billing) for 1000 users, to $11999/month for 20,000 active students (yearly billing). There is a discount for yearly billing. There are no setup fees, cancellation fees, storage fees, bandwidth fees, support fees, or other hidden costs.

ExpertusONE has an annual fee of $36 per student, based on a minimum 1000 users, with an implementation fee starting from $32,000 and is usually based on a three-year contract.

MATRIX Course page


MATRIX is a more attractive, more comprehensive, and easier-to-use LMS than ExpertusONE, at a much lower cost.

ExpertusONE is not intended for small businesses. For the same number of users the MATRIX Ruby plan costs approximately two thirds less than ExpertusONE and has no additional costs.

This presents a comparison of the most important features of MATRIX and ExpertusONE. If you require additional information on MATRIX, please contact us.


This comparison paper was written in April 2016 based on publicly available documentation on both vendor's sites. It was prepared as a guide and is not intended to be exhaustive. The comparison information is for guidance only and does not constitute any contractual representation, warranty or obligation on our part. Liability for errors, omissions or consequential loss is expressly disclaimed.

Since pricing and features can change rapidly, we do not represent that this information is up-to-date, and we encourage you to get the latest information directly from the vendor's web site. If you find any information in this comparison guide to be inaccurate, please contact us with details and we will correct the information within 72hrs.