• Introduction
  • User interface
  • Ease of use
  • Features
  • Cost
  • Summary

MATRIX vs. Docebo


MATRIX is a world-class, award-winning LMS for use by businesses. The platform is known for its easy-to-use and beautiful user interface, comprehensive set of innovative features, and pricing that provides great value for money. With MATRIX it's easy to create great courses that learners will enjoy anytime, everywhere.

MATRIX is a product of CYPHER LEARNING, which also provides a similar LMS for use by schools and universities called NEO. Both NEO and MATRIX are used by over 20,000 organizations, support 40+ languages, and have millions of users.

Docebo is a cloud-hosted LMS for businesses.

MATRIX Business portal

User interface

The MATRIX interface is a modern, responsive design that looks sharp and automatically adjusts based on the type of device. It provides attractive tile-based dashboards for learners, instructors and administrators, a graphical course catalog, as well as simple pop-out navigation. It provides rich content authoring as well as a visually attractive way to create and organize module material.

The Docebo has a modern tile-based interface. The Docebo philosophy is that everything about a course should appear on a single page, so items such as forums and news feeds have to fit into a small "widgets" area at the bottom of the course content. We think that this works well for very simple courses, but is rather limiting for more complex courses. To access Docebo from a mobile device, you have to download their mobile app; there is no responsive mobile interface for accessing Docebo from a mobile browser.

MATRIX Learner dashboard

Ease of use

MATRIX is very intuitive and easy to use. In addition, it includes an online help center, with videos, getting started guides, and searchable help content. MATRIX also has a rapid response support forum where staff members typically respond to questions within 15-30 minutes during business hours.

Docebo is fairly easy to use. It also includes an online help center with screenshots, searchable help content, and email support.

MATRIX Help center


MATRIX provides the range of functionality you'd expect in a modern LMS, such as support for courses (instructor led, blended, and self-paced), content authoring, integrated e-commerce functionality, graphical course catalog, beautiful module layouts, gamification, rules engine, learning paths, drip content, a customizable portal, web conferencing, collaboration tools, curricula and proficiencies, resources catalog, and more.

MATRIX integrates with a wide variety of systems, including G Suite, Google Drive, Calendars (iCal), Turnitin, PayPal, Stripe,, Salesforce, Zapier, xAPI, Single sign-on with Office 365, OneDrive, GoToMeeting, Zoom, and WebEx. We support industry standards such as SCORM, Common Cartridge Format, LTI, Equella, QTI, LDAP, and SMTP/POP3.

Docebo provides a much smaller feature set than MATRIX, which may cause an issue if you want to go beyond offering simple courses composed of content and quizzes.

Here is a list of some of the features included with MATRIX that are not supported by Docebo:

  • Full-screen modern customizable portal
  • Social networking
  • Customizable visitor portal
  • Facebook-like activity feeds with support for comments, likes, etc.
  • Badges
  • Course templates and content synchronization
  • Resources library
  • Rich set of assessment types such as essays and discussion assignments
  • Beautiful organization of modules and sections
  • Trash can for restoring deleted items
  • Attendance tools
  • LTI (Learning Tools Interoperability)
  • CCF (Common Cartridge Format for course import/export)
  • QTI for question bank import/export
  • Stripe for payment processing
  • Integration with your own email server
  • Rules engine
  • Drip content

MATRIX Course catalog


MATRIX plans range from $149/month (monthly billing) for 50 active learners, to $13199/month for 20,000 active learners. There is a discount for yearly billing. There are no setup fees, cancellation fees, storage fees, bandwidth fees, support fees, or other hidden costs.

Docebo plans range from $230 month (monthly billing) for 50 active learners, to $950 a month for 2000 active learners, with larger plans available when required. There is a discount for yearly billing. Docebo considers a learner to be active if they access a course during the month. Docebo charges $5.90 per learner over plan. Docebo also charges extra for many features that MATRIX includes for free. For example, using your URL is $6/month, E-commerce is $39/month, Instructor-led training is $199/month, removing the Docebo logo is $39/month, LDAP integration is $39/month, and rapid response support is $690/month.

MATRIX Course page


MATRIX is a more attractive, more comprehensive, and easier-to-use LMS than Docebo, at a much lower cost for small businesses. MATRIX typically costs 40-50% less than Docebo for 50-100 active learners.

This presents a comparison of the most important features of MATRIX and Docebo. If you require additional information on MATRIX, please contact us.


This comparison paper was written in March 2016 based on publicly available documentation on both vendor's sites. It was prepared as a guide and is not intended to be exhaustive. The comparison information is for guidance only and does not constitute any contractual representation, warranty or obligation on our part. Liability for errors, omissions or consequential loss is expressly disclaimed.

Since pricing and features can change rapidly, we do not represent that this information is up-to-date, and we encourage you to get the latest information directly from the vendor's web site. If you find any information in this comparison guide to be inaccurate, please contact us with details and we will correct the information within 72hrs.