Global EdTech Center

Our team of specialists is here to support you at every step

Our mission is to deliver the best customer support for our clients worldwide

We’re here to assist with all your needs regarding our platform and help you plan, design, implement, and evaluate best practices in online training.

Our services

Our team is here to guide you and help you grow. Here’s an overview of the services provided by the EdTech Center.

Training

We deliver on-site training at your location or we can set up online training, depending on your organization’s needs. All our instructors are experts with our platform, and the training includes plenty of hands-on experience for you and your staff.

We can provide customized training that covers a range of topics that you specifically request. We also do workshops, webinars, and we can provide certifications for Professional Development for your team.

Implementation

Our EdTech team can help with every aspect of the implementation process, so you can start training and learning online in no time. We have experience with deploying MATRIX to various types of organizations from different industries such as health, financial, training, culinary, manufacturing, services, and more.

We can provide assistance with anything you may need regarding implementation, such as setting up your portal, creating accounts, setting up courses, configuring your custom URL, integrating with your email and authentication systems, and more.

Migration

You don’t have to worry about moving your content and data from one platform to another. We can assist with migrating your existing content to our platform, including the creation of custom migration tools when appropriate.

Our EdTech team is made of instructional design experts that are equipped to handle large migrations easily and we have done this successfully for many clients before.

Customization

We can help you customize many aspects of your portal to give it a more personalized look that matches your organization’s identity.

We can create a custom color scheme, prepare your logo with a transparent background for embedding, add attractive images to your visitor portal, add custom CSS and HTML, and more.

Content creation

Our team of instructional design experts can help with creating custom e-learning content for your site. Our team has expertise in various fields and we can assist with putting together outlines for courses, creating content, adding media files, and more.

If you have existing content, we can assist with importing it in our platform, creating competencies for the courses, improving the design of the content, and working together to make sure it’s ready for your learners.

Strategy

We can work with your team to build a strategy for a smooth adoption of the platform in your organization. We can create a personalized strategy for your learners and instructors based on your goals, so that everyone will use the platform successfully.

Our team is made of professionals with years of experience in training and we understand deeply the needs of various organizations when it comes to integrating technology.

Meet our team

We have experts with a strong background in training and years of experience in instructional design, e-learning, and implementing training technology in organizations.

Jenielyn Padernal
Global EdTech Director
Arlynne Awayan
Director of Customer Success and Engagement
Alexia Sanchez
EdTech Director USA & Canada
Patricia Herrera Lopez
EdTech Director, Latin America
Ana Carolina Pereira
EdTech Director, Brasil
Nurfitriani Zakaria
EdTech Director, APAC

Talk to us about your implementation needs and training strategy

We can provide custom services for our clients upon request. Fill out the form and someone from our team will contact you shortly.

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